Wadi Rum Adventures

Privacy Policy

Last Updated: March 10, 2025

Introduction

At Wadi Rum Safari, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

We may collect and process the following types of information:

  • Personal Information: Such as your name, email address, phone number, and payment details when you make a booking.
  • Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
  • Cookies and Tracking Data: We use cookies to enhance your experience and analyze website traffic.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and manage your bookings and provide customer support.
  • To communicate with you regarding your booking and any updates.
  • To improve our website’s functionality and enhance your experience.
  • For marketing purposes, but only with your explicit consent.
  • To comply with legal obligations and protect against fraudulent activities.

How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share your information in the following circumstances:

  • With service providers who assist us in processing payments or providing services.
  • To comply with legal obligations or respond to lawful requests from authorities.
  • To protect our rights, privacy, safety, or property and that of our users.

Data Security

We implement appropriate security measures to safeguard your personal data, including encryption, secure servers, and restricted access. However, please note that no online transmission is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request the deletion of your personal data where applicable.
  • Withdraw consent where we rely on it for data processing.
  • Object to the processing of your data under certain circumstances.

To exercise these rights, please contact us using the information provided below.

Cookies Policy

We use cookies to enhance your browsing experience and provide personalized services. By using our website, you consent to the use of cookies.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our site.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us, and we will take appropriate steps to remove the information.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your data.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us via:

Thank you for trusting Wadi Rum Safari with your personal information. We are committed to safeguarding your privacy and providing a secure experience.